All Systems Operational
Uptime over the past 90 days. View historical uptime.
MyDignio (Patient App and Devices) Operational
90 days ago
100.0 % uptime
Today
MyDignio (Norway) Operational
90 days ago
100.0 % uptime
Today
Measurement Devices Operational
90 days ago
100.0 % uptime
Today
🇳🇴 Dignio Prevent Norway Operational
90 days ago
100.0 % uptime
Today
Informasjon om tidspunkt for planlagt oppdatering og nedetid (Norge) ? Operational
Generell funksjonalitet i Dignio Prevent (Norge) Operational
90 days ago
100.0 % uptime
Today
Medisineringsstøtte (Norge) ? Operational
90 days ago
100.0 % uptime
Today
Digital hjemmeoppfølging (Norge) Operational
90 days ago
100.0 % uptime
Today
Integrasjoner til responssentre ? Operational
90 days ago
100.0 % uptime
Today
Integrasjoner for sykehus (NHN, DIPS etc.) ? Operational
90 days ago
100.0 % uptime
Today
🇮🇸 Dignio Prevent Iceland Operational
90 days ago
100.0 % uptime
Today
Information on scheduled updates and downtime (Iceland) ? Operational
Remote Care Operational Status (Iceland) Operational
90 days ago
100.0 % uptime
Today
Medication Support Operational Status (Iceland) Operational
90 days ago
100.0 % uptime
Today
🇸🇪 Dignio Prevent Sweden Operational
90 days ago
100.0 % uptime
Today
Information on scheduled updates and downtime (Sweden) ? Operational
Remote Care Operational Status (Sweden) Operational
90 days ago
100.0 % uptime
Today
Medication Support Operational Status (Sweden) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 19, 2025

No incidents reported today.

Jan 18, 2025

No incidents reported.

Jan 17, 2025

No incidents reported.

Jan 16, 2025

No incidents reported.

Jan 15, 2025
Dignio Prevent oppdateres (versjon 3.63.0) - Dignio Prevent update (version 3.63.0)
Completed - The scheduled maintenance has been completed.
Jan 15, 13:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 11:00 CET
Scheduled - Onsdag 15 av januar kl. 11:00 oppdaterer vi Dignio Prevent. Det er ikke ventet noen nedetid under oppdateringen. Informasjon om innhold i oppdateringen vil bli sendt ut i et eget nyhetsbrev.

On Wednesday 15th of January, Dignio Prevent will be updated at 11:00 No downtime is expected during the update. Information about the content of the update will be sent out in a separate newsletter. If you have any questions about this update, please contact your local Customer Support contact.
Jan 8, 14:52 CET
Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025
Hotfix release for Prevent 3.62.2
Completed - The scheduled maintenance has been completed.
Jan 10, 16:35 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 16:30 CET
Update - We will be undergoing scheduled maintenance during this time.
Jan 10, 16:18 CET
Scheduled - We will do a hotfix release for Prevent version 3.62.2 at 16:30 to 16:35. There is no downtime or interruptions expected to occur during the update process.
Jan 10, 16:18 CET
Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025
Forsinkelser ved oppdatering av innstillinger og medisinplaner for enkelte Karie-dispensere
Resolved - SIM-kortleverandøren har rettet feilen på sin side, og alle Karie-dispensere fungerer igjen som normalt.

*******************
English:
The SIM card provider has fixed the issue on their side, and all Karie devices now work as normal.
Jan 7, 15:56 CET
Investigating - På grunn av en feil som oppsto hos SIM-kortleverandøren mandag kveld, vil enkelte Karie-dispensere kunne oppleve forsinkelser knyttet til oppdatering av innstillinger og medisinplan.

Utmating av medisin og varsler fungerer som normalt uten forsinkelser. For dispensere i vanlig drift er derfor ingen tiltak nødvendige.

Feilen påvirker omtrent 10 % av dispenserne og er merkbar kun i forbindelse med oppsett av nye dispensere eller endring av innstillinger og/eller medisinplan. Dersom dere opplever slike forsinkelser anbefaler vi midlertidig å ta kassetten ut og inn igjen og/eller trykke ⚙️ > HJELP OG SUPPORT > SE ETTER OPPDATERING for å trigge en oppdatering av dispenseren.

Dignio beklager eventuelle ulemper som følge av feilen. Vi kommer tilbake med en oppdatering når vi vet mer.

****************
English:
Due to an error that occurred at the SIM card provider on Monday evening, some Karie dispensers may experience delays related to updating settings and medication plans.

Dispensing medication and sending notifications are functioning normally without delays. Therefore, no action is needed for dispensers in regular operation.

The issue affects approximately 10% of dispensers and is noticeable only when setting up new dispensers or making changes to settings and/or medication plans. If you experience such delays, we recommend temporarily removing and reinserting the cartridge and/or pressing ⚙️ > HELP AND SUPPORT > CHECK FOR UPDATES to trigger an update on the dispenser.

Dignio apologizes for any inconvenience caused by the error. We will provide an update as soon as we have more information.
Jan 7, 08:17 CET
Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

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