All Systems Operational

Uptime over the past 90 days. View historical uptime.
MyDignio (Patient App and Devices) Operational
90 days ago
100.0 % uptime
Today
MyDignio (Norway) Operational
90 days ago
100.0 % uptime
Today
Measurement Devices Operational
90 days ago
100.0 % uptime
Today
🇳🇮 Dignio Prevent Norway Operational
90 days ago
100.0 % uptime
Today
Informasjon om tidspunkt for planlagt oppdatering og nedetid (Norge) Operational
Generell funksjonalitet i Dignio Prevent (Norge) Operational
90 days ago
100.0 % uptime
Today
MedisineringsstĂžtte (Norge) Operational
90 days ago
100.0 % uptime
Today
Digital hjemmeoppfĂžlging (Norge) Operational
90 days ago
100.0 % uptime
Today
Integrasjoner til responssentre Operational
90 days ago
100.0 % uptime
Today
Integrasjoner for sykehus (NHN, DIPS etc.) Operational
90 days ago
100.0 % uptime
Today
🇼🇾 Dignio Prevent Iceland Operational
90 days ago
100.0 % uptime
Today
Information on scheduled updates and downtime (Iceland) Operational
Remote Care Operational Status (Iceland) Operational
90 days ago
100.0 % uptime
Today
Medication Support Operational Status (Iceland) Operational
90 days ago
100.0 % uptime
Today
🇾đŸ‡Ș Dignio Prevent Sweden Operational
90 days ago
100.0 % uptime
Today
Information on scheduled updates and downtime (Sweden) Operational
Remote Care Operational Status (Sweden) Operational
90 days ago
100.0 % uptime
Today
Medication Support Operational Status (Sweden) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 4, 2026

No incidents reported today.

Jun 3, 2026
PÄgÄende nettverksproblemer pÄvirker enkelte Mobili-dispensere
Resolved - LĂžst

99% av de berÞrte enhetene er nÄ tilbake pÄ nett. Vi vil fÞlge opp de resterende enhetene for Ä sikre at de ogsÄ fÄr gjenopprettet tilkoblingen.

Saken anses som lÞst. Vi beklager ulempene dette har medfÞrt og takker for tÄlmodigheten.

-------------------------------------------------------------------

English

Resolved

99% of the affected devices are now back online. We will follow up on the remaining devices to ensure their connectivity is restored.

This incident is considered resolved. We apologize for any inconvenience caused and thank you for your patience.
Jun 3, 15:43 CEST
Monitoring - Norsk

Det er implementert en lÞsning hos vÄr teleleverandÞr, og vi ser at tilkoblingen gjenopprettes for berÞrte enheter. Vi ser at berÞrte Mobili-enhetene gÄr online nÄ. Full gjenoppretting av tjenesten forventes innen en time.

Vi fortsetter Ä overvÄke situasjonen.

-----------------------------------------------------------------
English

A fix has been implemented by our telecommunications provider, and we are seeing connectivity being restored for affected devices. We see that affected Mobili-devices are getting online again. Full service restoration is expected within the next hour.

We will continue to monitor the situation.
Jun 3, 14:28 CEST
Update - Norsk

Oppdatering
TeleleverandÞr har informert om at de har startet aktiv gjenoppretting av tjenestene. Dette forventes gradvis Ä bringe flere berÞrte enheter tilbake pÄ nett.

Vi fĂžlger utviklingen tett og vil fortsette Ă„ oppdatere om fremdriften.

------------------------------------------------------------------

English

Update
The telecommunications provider has informed us that active recovery efforts are now underway. This is expected to gradually restore connectivity for affected devices.

We are monitoring the situation closely and will continue to provide updates on the recovery progress.
Jun 3, 13:32 CEST
Identified - Norsk:
Problemet er identifisert, og en lÞsning er nÄ under implementering hos teleleverandÞr. De jobber aktivt med Ä rette feilen og vil fortsette Ä overvÄke systemet etter implementeringen for Ä sikre at problemet er fullstendig lÞst.

English:
The issue has been identified, and a fix is currently being implemented. The telecommunications provider is actively working to resolve the problem and will closely monitor the system to confirm that everything is functioning as expected.
Jun 3, 11:32 CEST
Update - Mobili devices in Sweden are also affected.

We will provide further updates as more information becomes available.
Jun 3, 10:33 CEST
Update - We are continuing to investigate this issue.
Jun 3, 10:31 CEST
Investigating - Vi opplever for tiden nettverksproblemer som pĂ„virker flere Mobili-dispensere. Årsaken er utfordringer hos en teleleverandĂžr, og vi fĂžlger situasjonen tett.

Konsekvenser:
- Mobili-dispensere fungerer som normalt offline, og medisiner leveres ut som planlagt.
- Varsler som glemt dose eller feil ved utmating fra berÞrte dispensere vil ikke bli mottatt fÞr enhetene er pÄ nett igjen.
- Dosering via tilkoblede doseringsenheter vil ikke fungere for berÞrte enheter sÄ lenge nettverksproblemet pÄgÄr.

Vi oppdaterer status sÄ snart vi har mer informasjon.

--------------------------------------------------------------------------

Ongoing network issues affecting some Mobili dispensers

We are currently experiencing network connectivity issues affecting several Mobili dispensers due to challenges with a telecommunications provider. We are monitoring the situation closely.

Impact:
- Mobili dispensers are designed to operate offline and will continue to dispense medication as scheduled.
- Notifications from affected dispensers will not be received until connectivity is restored.
- Re-filling on dosing dispensers will not function for affected devices while the network issue persists.

We will provide further updates as more information becomes available.
Jun 3, 10:21 CEST
Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026
Karie og Karie Duo: Varsler om glemt medisin vises ikke i Dignio Prevent
Resolved - Alle varsler om glemt medisin har nÄ kommet inn i Dignio Prevent. Det umiddelbare problemet anses dermed som lÞst.

I henhold til Dignios kvalitetssystem vil vi gjÞre en grundig rotÄrsakanalyse og komme tilbake med informasjon om hva vi gjÞr for Ä hindre at tilsvarende situasjoner skal skje igjen.

English:
All notifications of forgotten medication are now visible in Dignio Prevent. The immediate problem is therefore considered resolved.

In accordance with Dignio's quality system, we will conduct a thorough root cause analysis and report back with information on what we are doing to prevent similar situations from happening again.
May 29, 15:43 CEST
Monitoring - Feilen har nÄ blitt rettet og varsler om glemt medisin vil igjen komme inn i Dignio Prevent som de skal.

Varsler om medisin som ble glemt mens problemet pÄgikk har ogsÄ begynt Ä komme inn i Dignio Prevent, men vi holder saken Äpen inntil alle varsler er pÄ plass.

Igjen, vi beklager ulempene som fĂžlge av feilen.

English:
The issue has now been resolved, and missed medication alerts will once again be delivered to Dignio Prevent as expected.

Alerts for doses that were missed while the issue was ongoing have also started to appear in Dignio Prevent. However, we will keep the case open until we have confirmed that all missed-dose alerts have been processed and displayed.

Once again, we apologize for any inconvenience caused by this issue.
May 29, 15:27 CEST
Update - We are continuing to investigate this issue.
May 29, 14:07 CEST
Investigating - Karie og Karie Duo: Vi har en pÄgÄende feil som gjÞr at varsler om glemt medisin ikke vises i Dignio Prevent. Feilen har pÄgÄtt siden i gÄr, 28. mai. Vi har funnet ut hvorfor varslene ikke kommer frem og jobber med Ä lÞse feilen sÄ raskt som mulig.

Utmating av medisin fungerer som normalt uten forsinkelser, men det vil ikke bli varslet om doser som ikke blir tatt sÄ lenge feilen vedvarer.
Status pÄ dosene i pasientenes medisinplan i Dignio Prevent vises imidlertid fortsatt riktig, og det er mulig Ä fÞlge med pÄ om doser blir glemt der.

NÄr feilen er lÞst, vil doser som ble glemt mens problemet pÄgikk vises i Dignio Prevent.

Dignio beklager eventuelle ulemper som fÞlge av feilen. Vi kommer tilbake med en oppdatering nÄr vi vet mer.

****************
English:
Karie and Karie Duo: We are currently experiencing an issue that prevents missed medication alerts from being displayed in Dignio Prevent. The issue has been ongoing since yesterday, May 28. We have identified the cause of the problem and are working to resolve it as quickly as possible.

Medication dispensing continues to function as normal without delays. However, alerts for missed doses will not be generated while the issue persists.

The status of doses in patients' medication schedules in Dignio Prevent is still displayed correctly, and it remains possible to monitor whether doses are being missed there.

Once the issue has been resolved, doses that were missed during the outage will be displayed in Dignio Prevent.

Dignio apologizes for any inconvenience caused by this issue. We will provide an update as soon as more information becomes available.
May 29, 14:03 CEST
May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage