All Systems Operational

Uptime over the past 90 days. View historical uptime.
MyDignio (Patient App and Devices) Operational
90 days ago
100.0 % uptime
Today
MyDignio (Norway) Operational
90 days ago
100.0 % uptime
Today
Measurement Devices Operational
90 days ago
100.0 % uptime
Today
🇳🇴 Dignio Prevent Norway Operational
90 days ago
99.99 % uptime
Today
Informasjon om tidspunkt for planlagt oppdatering og nedetid (Norge) ? Operational
Generell funksjonalitet i Dignio Prevent (Norge) Operational
90 days ago
100.0 % uptime
Today
Medisineringsstøtte (Norge) ? Operational
90 days ago
99.99 % uptime
Today
Digital hjemmeoppfølging (Norge) Operational
90 days ago
100.0 % uptime
Today
Integrasjoner til responssentre ? Operational
90 days ago
100.0 % uptime
Today
Integrasjoner for sykehus (NHN, DIPS etc.) ? Operational
90 days ago
100.0 % uptime
Today
🇮🇸 Dignio Prevent Iceland Operational
90 days ago
99.99 % uptime
Today
Information on scheduled updates and downtime (Iceland) ? Operational
Remote Care Operational Status (Iceland) Operational
90 days ago
100.0 % uptime
Today
Medication Support Operational Status (Iceland) Operational
90 days ago
99.99 % uptime
Today
🇸🇪 Dignio Prevent Sweden Operational
90 days ago
100.0 % uptime
Today
Information on scheduled updates and downtime (Sweden) ? Operational
Remote Care Operational Status (Sweden) Operational
90 days ago
100.0 % uptime
Today
Medication Support Operational Status (Sweden) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025
Forsinkelser ved oppdatering av innstillinger og medisinplaner for flere Karie-dispensere
Resolved - Feilen hos leverandøren av SIM-kortene som brukes i Karie er nå rettet, og dispenserne fungerer igjen som forventet uten behov for tiltak fra kundene. Med andre ord vil oppdatering av innstillinger og medisinplaner nå frem til dispenseren uten forsinkelser.

Leverandøren vil vurdere tiltak på sin side for å unngå at noe lignende skal skje igjen.

Vi takker for tålmodigheten deres i denne saken.

************
English:

The issue with the supplier of the SIM cards used in Karie dispensers has now been resolved, and the dispensers are working as expected without any action required from customers. In other words, updates to settings and medication plans will now reach the dispenser without delays.

The supplier will assess measures on their end to prevent similar incidents from occurring in the future.

We appreciate your patience in this case.
Mar 20, 13:39 CET
Update - Etter feilsøking med leverandøren av SIM-kortene som brukes i Karie, er det identifisert et problem hos leverandøren som trolig er skyld i at dispenserne opplever forsinkelser ved oppdatering av innstillinger og medisinplaner. Leverandøren undersøker dette videre, og vi kommer tilbake når det er noe nytt i saken.

Igjen, vi beklager for eventuelle ulemper dette medfører.

************
English:
After troubleshooting with the supplier of the SIM cards used in Karie, a potential problem has been identified on the supplier's side that is likely causing delays in updating settings and medication schedules on the dispensers. The supplier will continue to investigate, and we will provide an update as soon as there is any new information.

Again, we apologize for the inconvenience this may cause.
Mar 19, 09:08 CET
Investigating - Flere Karie-dispensere opplever forsinkelser knyttet til oppdatering av innstillinger og medisinplan.

Utmating av medisin og varsler fungerer som normalt uten forsinkelser. For dispensere i vanlig drift er derfor ingen tiltak nødvendige.

Feilen er kun merkbar i forbindelse med oppsett av nye dispensere, ved endring av innstillinger og/eller medisinplan, eller ved utlevering av glemt medisin og reiseutmating fra Dignio Prevent. Dersom dere opplever slike forsinkelser anbefaler vi midlertidig å trykke ⚙️ > HJELP OG SUPPORT > SE ETTER OPPDATERING på dispenseren, eller å ta kassetten ut og inn igjen, for å trigge en oppdatering av dispenseren.

Dignio beklager eventuelle ulemper som følge av feilen. Vi kommer tilbake med en oppdatering når vi vet mer.

****************
English:
Some Karie dispensers experience delays related to updating settings and medication plans.

Dispensing medication and sending notifications are functioning normally without delays. Therefore, no action is needed for dispensers in regular operation.

The issue is noticeable only when setting up new dispensers, when making changes to settings and/or medication plans or when dispensing a missed dose or travel dispensing from Dignio Prevent. If you experience such delays, we recommend temporarily pressing ⚙️ > HELP AND SUPPORT > CHECK FOR UPDATES on the dispenser, or removing and reinserting the cartridge, to trigger an update on the dispenser.

Dignio apologizes for any inconvenience caused by the error. We will provide an update as soon as we have more information.
Mar 17, 14:10 CET
Mar 19, 2025
Dignio Prevent oppdateres (versjon 3.65.0) - Dignio Prevent update (version 3.65.0)
Completed - The scheduled maintenance has been completed.
Mar 19, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 11:00 CET
Scheduled - Onsdag 19. Mars kl. 11:00 oppdaterer vi Dignio Prevent. Det er ikke ventet noen nedetid under oppdateringen. Informasjon om innhold i oppdateringen vil bli sendt ut i et eget nyhetsbrev.

On Wednesday 19th of March Dignio Prevent will be updated at 11 AM. No downtime is expected during the update. Information about the content of the update will be sent out in a separate newsletter. If you have any questions about this update, please contact your local Customer Support contact.
Mar 12, 15:16 CET
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