All Systems Operational

Uptime over the past 90 days. View historical uptime.
MyDignio (Patient App and Devices) Operational
90 days ago
100.0 % uptime
Today
MyDignio (Norway) Operational
90 days ago
100.0 % uptime
Today
Measurement Devices Operational
90 days ago
100.0 % uptime
Today
🇳🇴 Dignio Prevent Norway Operational
90 days ago
100.0 % uptime
Today
Informasjon om tidspunkt for planlagt oppdatering og nedetid (Norge) ? Operational
Generell funksjonalitet i Dignio Prevent (Norge) Operational
90 days ago
100.0 % uptime
Today
Medisineringsstøtte (Norge) ? Operational
90 days ago
100.0 % uptime
Today
Digital hjemmeoppfølging (Norge) Operational
90 days ago
100.0 % uptime
Today
Integrasjoner til responssentre ? Operational
90 days ago
100.0 % uptime
Today
Integrasjoner for sykehus (NHN, DIPS etc.) ? Operational
90 days ago
100.0 % uptime
Today
🇮🇸 Dignio Prevent Iceland Operational
90 days ago
100.0 % uptime
Today
Information on scheduled updates and downtime (Iceland) ? Operational
Remote Care Operational Status (Iceland) Operational
90 days ago
100.0 % uptime
Today
Medication Support Operational Status (Iceland) Operational
90 days ago
100.0 % uptime
Today
🇸🇪 Dignio Prevent Sweden Operational
90 days ago
100.0 % uptime
Today
Information on scheduled updates and downtime (Sweden) ? Operational
Remote Care Operational Status (Sweden) Operational
90 days ago
100.0 % uptime
Today
Medication Support Operational Status (Sweden) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 3, 2025

No incidents reported today.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025
Forsinkelser ved oppdatering av innstillinger og medisinplaner for enkelte Karie-dispensere
Resolved - Problemet hos leverandøren av SIM-kortene som brukes i Karie er nå rettet, og dispenserne fungerer igjen som forventet uten behov for tiltak fra kundene. Med andre ord vil oppdatering av innstillinger og medisinplaner nå frem til dispenseren uten forsinkelser.

Leverandøren vil vurdere tiltak på sin side for å unngå at noe lignende skal skje igjen.

Vi takker for tålmodigheten deres i denne saken.

************
English:

The issue with the supplier of the SIM cards used in Karie dispensers has now been resolved, and the dispensers are working as expected without any action required from customers. In other words, updates to settings and medication plans will now reach the dispenser without delays.

The supplier will assess measures on their end to prevent similar incidents from occurring in the future.

We appreciate your patience in this case.
Aug 23, 06:39 CEST
Investigating - Enkelte Karie-dispensere opplever forsinkelser knyttet til oppdatering av innstillinger og medisinplan.

Utmating av medisin og varsler fungerer som normalt uten forsinkelser. For dispensere i vanlig drift er derfor ingen tiltak nødvendige.

Feilen er kun merkbar i forbindelse med oppsett av nye dispensere, ved endring av innstillinger og/eller medisinplan, eller ved utlevering av glemt medisin og reiseutmating fra Dignio Prevent. Dersom dere opplever slike forsinkelser anbefaler vi midlertidig å trykke ⚙️ > HJELP OG SUPPORT > SE ETTER OPPDATERING på dispenseren, eller å ta kassetten ut og inn igjen, for å trigge en oppdatering av dispenseren.

Dignio beklager eventuelle ulemper som følge av feilen. Vi kommer tilbake med en oppdatering når vi vet mer.

****************
English:
Some Karie dispensers experience delays related to updating settings and medication plans.

Dispensing medication and sending notifications are functioning normally without delays. Therefore, no action is needed for dispensers in regular operation.

The issue is noticeable only when setting up new dispensers, when making changes to settings and/or medication plans or when dispensing a missed dose or travel dispensing from Dignio Prevent. If you experience such delays, we recommend temporarily pressing ⚙️ > HELP AND SUPPORT > CHECK FOR UPDATES on the dispenser, or removing and reinserting the cartridge, to trigger an update on the dispenser.

Dignio apologizes for any inconvenience caused by the error. We will provide an update as soon as we have more information.
Aug 22, 09:47 CEST
Aug 22, 2025
Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

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