All Systems Operational

MyDignio (Patient App and Devices) Operational
90 days ago
100.0 % uptime
Today
MyDignio (Norway) Operational
90 days ago
100.0 % uptime
Today
Measurement Devices Operational
90 days ago
100.0 % uptime
Today
🇳🇴 Dignio Prevent Norway Operational
90 days ago
100.0 % uptime
Today
Informasjon om tidspunkt for planlagt oppdatering og nedetid (Norge) Operational
Generell funksjonalitet i Dignio Prevent (Norge) Operational
90 days ago
100.0 % uptime
Today
Medisineringsstøtte (Norge) Operational
90 days ago
100.0 % uptime
Today
Digital hjemmeoppfølging (Norge) Operational
90 days ago
100.0 % uptime
Today
Integrasjoner til responssentre Operational
90 days ago
100.0 % uptime
Today
Integrasjoner for sykehus (NHN, DIPS etc.) Operational
90 days ago
100.0 % uptime
Today
🇮🇸 Dignio Prevent Iceland Operational
90 days ago
100.0 % uptime
Today
Information on scheduled updates and downtime (Iceland) Operational
Remote Care Operational Status (Iceland) Operational
90 days ago
100.0 % uptime
Today
Medication Support Operational Status (Iceland) Operational
90 days ago
100.0 % uptime
Today
🇸🇪 Dignio Prevent Sweden Operational
90 days ago
100.0 % uptime
Today
Information on scheduled updates and downtime (Sweden) Operational
Remote Care Operational Status (Sweden) Operational
90 days ago
100.0 % uptime
Today
Medication Support Operational Status (Sweden) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 30, 2026

No incidents reported today.

May 29, 2026
Resolved - Alle varsler om glemt medisin har nå kommet inn i Dignio Prevent. Det umiddelbare problemet anses dermed som løst.

I henhold til Dignios kvalitetssystem vil vi gjøre en grundig rotårsakanalyse og komme tilbake med informasjon om hva vi gjør for å hindre at tilsvarende situasjoner skal skje igjen.

English:
All notifications of forgotten medication are now visible in Dignio Prevent. The immediate problem is therefore considered resolved.

In accordance with Dignio's quality system, we will conduct a thorough root cause analysis and report back with information on what we are doing to prevent similar situations from happening again.

May 29, 15:43 CEST
Monitoring - Feilen har nå blitt rettet og varsler om glemt medisin vil igjen komme inn i Dignio Prevent som de skal.

Varsler om medisin som ble glemt mens problemet pågikk har også begynt å komme inn i Dignio Prevent, men vi holder saken åpen inntil alle varsler er på plass.

Igjen, vi beklager ulempene som følge av feilen.

English:
The issue has now been resolved, and missed medication alerts will once again be delivered to Dignio Prevent as expected.

Alerts for doses that were missed while the issue was ongoing have also started to appear in Dignio Prevent. However, we will keep the case open until we have confirmed that all missed-dose alerts have been processed and displayed.

Once again, we apologize for any inconvenience caused by this issue.

May 29, 15:27 CEST
Update - We are continuing to investigate this issue.
May 29, 14:07 CEST
Investigating - Karie og Karie Duo: Vi har en pågående feil som gjør at varsler om glemt medisin ikke vises i Dignio Prevent. Feilen har pågått siden i går, 28. mai. Vi har funnet ut hvorfor varslene ikke kommer frem og jobber med å løse feilen så raskt som mulig.

Utmating av medisin fungerer som normalt uten forsinkelser, men det vil ikke bli varslet om doser som ikke blir tatt så lenge feilen vedvarer.
Status på dosene i pasientenes medisinplan i Dignio Prevent vises imidlertid fortsatt riktig, og det er mulig å følge med på om doser blir glemt der.

Når feilen er løst, vil doser som ble glemt mens problemet pågikk vises i Dignio Prevent.

Dignio beklager eventuelle ulemper som følge av feilen. Vi kommer tilbake med en oppdatering når vi vet mer.

****************
English:
Karie and Karie Duo: We are currently experiencing an issue that prevents missed medication alerts from being displayed in Dignio Prevent. The issue has been ongoing since yesterday, May 28. We have identified the cause of the problem and are working to resolve it as quickly as possible.

Medication dispensing continues to function as normal without delays. However, alerts for missed doses will not be generated while the issue persists.

The status of doses in patients' medication schedules in Dignio Prevent is still displayed correctly, and it remains possible to monitor whether doses are being missed there.

Once the issue has been resolved, doses that were missed during the outage will be displayed in Dignio Prevent.

Dignio apologizes for any inconvenience caused by this issue. We will provide an update as soon as more information becomes available.

May 29, 14:03 CEST
May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026
Completed - The scheduled maintenance has been completed.
May 20, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 10:00 CEST
Scheduled - Onsdag 20. Mai klokken 10 oppdaterer vi Dignio Prevent. Det er ikke ventet noen nedetid under oppdateringen. Informasjon om innhold i oppdateringen vil bli sendt ut i et eget nyhetsbrev.

On wednesday 20th of May, Dignio Prevent will be updated at 10AM. No downtime is expected during the update. Information about the content of the update will be sent out in a separate newsletter. If you have any questions about this update, please contact your local Customer Support contact.

May 13, 09:08 CEST
May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.